Veterinary Specialty Appointments and Urgent Care
Thank you for placing your trust in our medical team. To help you navigate care for your pet, we have outlined our procedures below for different types of appointments. All Ethos hospitals are following CDC and local guidance to ensure the safety of all involved. Please click the link below to learn what you should do on, or before arrival at our hospital.
Please maintain appropriate social distancing whenever possible and wear a mask while interacting with members of our team, or when you are indoors.
Please click the link or scroll down for the scenario that applies to you:
- Is this a life-threatening Emergency?
- My pet needs medical attention and I don’t have an appointment
- I am here for an appointment
Is this a Life-threatening Emergency?
If your pet is suffering from any of the symptoms of a life-threatening emergency, please proceed to another veterinary hospital. At present we are unable to provide 24/7 critical emergency care due to staffing issues.
Nearby 24/7 Critical Care Hospitals
Your Pet’s Life is Not in Danger, but he/she needs Medical Attention, and you don’t have an Appointment:
If your pet is in stable, non-critical condition, but needs to be seen by a doctor, please check in to our emergency room online from home.
After you provide a few relevant details, you’ll get an estimated visit time based on our current emergency room patient volume. This will allow you to wait at home until it’s your turn to be seen. We’ll text you when it’s time to come in and update you of any changes if your visit time changes.
Please make sure you have your pet’s leash and collar, or make sure he/she is safely inside a carrier when you arrive.
Text: 847-440-1535
When You Arrive:
- When you arrive, please park and remain in your car.
- You will either be instructed to bring your pet in for evaluation or a told that a technician will come out to triage your pet.
- A member of our team will ask you to fill out a Client Registration form, triage your pet, and provide instructions for next steps.
You are Here for your Pet’s Appointment
Please don’t forget your pet’s leash and collar, or make sure he/she is safely inside a carrier.
When you Arrive:
- When you arrive, please bring your pet inside through the main door.
- A member of our team will ask you to fill out a Client Registration form, triage your pet, and provide instructions for next steps.
Phone: 847-548-5300