Due to a staffing shortage, we are reducing our ER hours at Premier – Grayslake. Veterinary urgent care is for pets in non-life threatening condition, who need access to urgent medical attention.
Premier – Grayslake is reducing ER hours due to a staffing shortage. We are able to see patients on an urgent care basis during our shortened hours. The days that we do not have 24-hour staff, we will be unable to hospitalize/take care of patients overnight.
We are actively working to recruit additional team members and we will provide an update as soon as we are able to return to 24/7 ER coverage.
Urgent care symptoms and clinical signs in a pet include the following:
- Loss of Appetite or Lethargy
- Blood in Urine or Stool
- Coughing Without Respiratory Distress
- Lameness, Limping or Difficulty Walking
- Traumatic Lacerations or Injuries
- Eye Issues
- Allergic Reactions or Asthma
- Bite Wounds
- End of Life Assessment/Euthanasia
- Skin and Ear Issues
- Tick-borne Disease
What to do in an Emergency:
- Come in when we are open! We’re located at 1810 E. Belvidere Road, Grayslake, IL 60030
- Call us if you’re not sure: 847-548-5300
- Divert to an alternative emergency hospital
- ASPCA Animal Poison Control Center: 888-426-4435
- Pet Poison Helpline: 800-213-6680
Instructions for what to do if you are concerned that your pet has eaten something he/she shouldn’t have
Pet-Specific First Aid Kit:
We recommend that you keep a pet-specific first aid kit in your car as a best practice, just as you would a human-first aid kit. Click the link for a printable PDF that you can keep in your kit for when you need to restock.